FAQ My Orders Checking Orders

How long will the order review process take?

Our engineers typically complete order reviews during business hours, usually within 30 minutes for PCB orders. Some orders may take up to 2 hours for review. If you have any special process requirements or require PCB assembly, please make sure to note the specific requirements, such as supplying components or uploading non-gerber files. Additionally, if there are any special handling instructions, duties, or other considerations, please include them in the notes.

Here are the estimated timeframes for order quotes:

  • Quotes for standard FR4/Rogers PCB orders are typically completed within 30 minutes.
  • Quotes for other special standard PCB orders may take 1-4 hours to complete.
  • Quotes for PCB Assembly orders generally take 1-2 days.

For premium PCB orders, the quoting process may take 4-8 hours to complete. Please note that this timeframe applies from Monday to Saturday, from 9 am to 6 pm (GMT +8).